Senior Desktop Support Technician – LA

Senior Desktop Support Technician – LA

SENIOR DESKTOP SUPPORT TECHNICIAN

We are looking for an experienced Senior Desktop Support Technician to help support our growing team at our LA studio!

WHAT YOU’LL DO:

  • Report to the IT Manager in Vancouver and provide support and assist in managing day to day IT operations in the LA studio.
  • Identify and solve technological issues
  • Monitor, manage and respond to IT tickets submissions
  • Set-up, maintain and move computers and equipment as needed
  • Maintain data storage and backups
  • Maintain the server room and infrastructure
  • Communicate, document and manage IT-related changes

WHAT WE’RE LOOKING FOR:

  • Previous experience in a similar role
  • Advanced understanding of Windows operating systems
  • Experience maintaining Networks and Servers
  • Experience using Shotgun is an asset
  • Skilled at troubleshooting and fixing problems
  • Effective written/oral communication skills and ability to prioritize workload
  • Able to take direction, multi-task, and work with minimal supervision
  • Must be able to do heavy lifting as required
  • Able to work and communicate effectively in a collaborative, fast-paced environment
  • Strong communication and interpersonal skills

 

START DATE:  TBD

TIPS ABOUT APPLYING