Junior Desktop Support Technician – Atomic Ottawa
Atomic Cartoons Inc. is an award-winning full-service animation studio with locations in Vancouver and Ottawa. Our Ottawa studio is located in the vibrant Hintonburg area that has deep roots in the city’s animation history. Atomic is a mix of laid back atmosphere, a supportive team, and some serious creative talent!
Do you have big plans for your career? Are you looking for rewarding work that will challenge you? We are an artist-driven studio, we care about the work we produce and your career path.
JUNIOR DESKTOP SUPPORT TECHNICIAN
We are looking for an awesome Junior Desktop Support Technician to join our growing IT team in Ottawa!
WHAT YOU’LL DO:
- Reporting to the IT Manager, you’ll support and help manage day to day IT operations in the studio.
- Identify and solve technological issues
- Monitor, respond to, and manage IT tickets submissions
- Set-up computers and equipment as needed
- Various duties as required
WHAT WE’RE LOOKING FOR:
- A great attitude!
- Previous experience in a similar role
- Experience using Shotgun is an asset
- Strong understanding of operating systems
- Being flexible – no two days may be the same!
- Skilled at troubleshooting and fixing problems
- Effective written/oral communication skills and ability to prioritize workload
- Able to take direction, multi-task, and work with minimal supervision
- Must be able to do heavy lifting as required
- Able to work and communicate effectively in a collaborative, fast-paced environment
- Strong communication and interpersonal skills
- Canadian citizen or Permanent Resident preferred
- Must be able to work in-house in our Ottawa studio, Ontario resident preferred.
START DATE: ASAP
Show us what you would like to contribute to Atomic by providing us with relevant examples of your previous work along with your resume and cover letter. Please apply with your Resume, Cover Letter, Portfolio/Demo Reel and/or Website URL.
Atomic Cartoons Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We thank you for your submission; only short-listed candidates will be contacted. No phone calls, please.